Responsiveness too slow

  • Responsiveness too slow

    Posted by Peter Foliant on October 3, 2022 at 6:29 pm

    In my opinion the responsiveness of the members area is too slow. When you select something it takes seconds too respond. I don’t know why this is the case. There are many WordPress-based sites that are far more responsive than the members area here at Channel McGilchrist. Maybe there is too little server capacity? Maybe the databases are not indexed? Maybe there is somewhere a bandwidth bottleneck? I suggest some performance testing, performance improvement and performance monitoring will be done. To investigate the underlying problem and to signal new problems before members encounter them.

    Peter Foliant replied 1 month ago 2 Members · 2 Replies
  • 2 Replies
  • Matt Dorsey

    Member
    October 17, 2022 at 2:36 pm

    Yeah, it’s the same for me. I’m in the US, so I’m wondering if maybe the servers are in Europe? I’m no IT expert, so not really sure if this is even a reasonable explanation. Right now I’m just doing my best to be patient and take lots of deep breaths while I’m waiting for the page to load, LOL.

    • Peter Foliant

      Member
      October 30, 2022 at 5:16 pm

      Hello Matt,

      I suppose the servers are in Europe, but that should not be a problem.

      I ran a whois command on channelmcgilchrist.com, see below. The domain is registered with a German registrar “CSL Computer Service Langenbach GmbH d/b/a joker.com” by a registrant in Great Britain “Registrant Country: GB”. This does not mean the servers are there. But this makes it very likely to be the case. Unfortunately this registrar died not give direct information on the owner, admin and tech. The can respective e-mail addresses can be requested by a form. I did not request that.

      Regards, Peter

      ===

      Domain Name: channelmcgilchrist.com

      Registry Domain ID: 2482412486_DOMAIN_COM-VRSN

      Registrar WHOIS Server: whois.joker.com

      Registrar URL: https://joker.com

      Updated Date: 2022-08-24T12:51:29Z

      Creation Date: 2020-01-20T11:09:31Z

      Registrar Registration Expiration Date: 2024-01-20T11:09:31Z

      Registrar: CSL Computer Service Langenbach GmbH d/b/a joker.com

      Registrar IANA ID: 113

      Registrar Abuse Contact Email: abuse@joker.com

      Registrar Abuse Contact Phone: +49.21186767447

      Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited

      Registrant Country: GB

      Registrant Email: https://csl-registrar.com/contact/channelmcgilchrist.com/owner

      Admin Email: https://csl-registrar.com/contact/channelmcgilchrist.com/admin

      Tech Email: https://csl-registrar.com/contact/channelmcgilchrist.com/tech

      Name Server: x.ns.joker.com

      Name Server: y.ns.joker.com

      Name Server: z.ns.joker.com

      DNSSEC: unsigned

      URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/

      >>> Last update of WHOIS database: 2022-10-30T16:55:43Z <<<